At Nezamart, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and make use of our services. By using our website, you consent to the collection and use of your information in accordance with this policy.
1. Who We Are
Our website address is: https://nezamart.com.
For privacy concerns or inquiries, you can contact us via email at support@gmail.com or WhatsApp us at +91 980013631.
2. What Personal Data We Collect and Why We Collect It
We collect various types of personal data to provide and improve our services. The data we collect includes:
- Personal Information: Your name, email address, and personal account preferences to create and manage your account and process orders.
- Transactional Data: Information about your purchases, order history, and payment details.
- Technical Data: Information like your IP address, browser type, device details, and cookies used to enhance your experience and improve our website.
- Sensitive Data: If applicable, and as required by law, we will seek your explicit consent before collecting any sensitive personal data.
3. Comments
When visitors leave comments on our website, we collect:
- Data provided in the comments form.
- Your IP address and browser user agent for spam detection.
- An anonymized hash of your email (if provided) may be shared with the Gravatar service. Please refer to the Gravatar Privacy Policy.
4. Media
If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors to the website may download and extract this information.
5. Contact Forms
When you submit a contact form, we may store the submitted data for customer service purposes but will not use this information for marketing unless explicitly agreed. Contact form entries are retained for up to 6 months.
6. Cookies
We use cookies to enhance the user experience on our website. The cookies we use include:
- Login Cookies: Valid for 2 days or up to 2 weeks if “Remember Me” is selected.
- Comment Cookies: Valid for one year.
- Temporary Session Cookies: Used to improve website functionality.
You can manage your cookie preferences through your browser settings. For more details on how we use cookies, please refer to our Cookie Policy.
7. Analytics
We may collect anonymous data using third-party analytics services like Google Analytics to understand website traffic and improve user experience. The data collected is non-personally identifiable.
8. Who We Share Your Data With
We do not sell or rent your personal data. However, we may share your data with the following third parties:
- Service Providers: Third-party service providers, such as payment processors and shipping companies, to facilitate order fulfillment.
- Law Enforcement: If required by law, we may disclose your data to law enforcement agencies.
- Anti-Spam Services: We use Akismet Anti-Spam Service, which may collect your IP address and browser details for spam detection.
For more information on third-party providers, please refer to their respective privacy policies, such as Quic Cloud Privacy Policy.
9. How Long We Retain Your Data
- Comments and Metadata: Retained indefinitely.
- Registered Users: Stored until the user edits or deletes their profile.
- Contact Form Entries: Retained for up to 6 months for customer service purposes.
- Analytics Data: Retained for up to 1 year.
10. Your Rights Over Your Data
You have the right to:
- Request a copy of the personal data we hold about you.
- Request the deletion of your personal data, excluding data that we are legally required to retain.
To exercise these rights, please contact us at support@gmail.com or WhatsApp us at +91 980013631.
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
Your data may be transferred to and stored in countries outside your home country, including the European Economic Area (EEA), the UAE, and other regions, including countries with different data protection laws. We take steps to ensure that your data is treated securely and in accordance with applicable data protection laws.
12. How We Protect Your Data
We implement appropriate technical and organizational measures to ensure your data is protected. These measures include:
- Data Encryption for data transmission.
- Two-Factor Authentication for account protection.
- Regular Security Audits to ensure compliance with data protection laws.
13. Data Breach Procedures
In the unlikely event of a data breach, we will:
- Notify affected users promptly.
- Take corrective actions to prevent future breaches.
- Report the breach to relevant authorities, if required by law.
14. Third-Party Data Sources
We may receive data from third-party sources, such as:
- Advertising Partners who may provide information related to marketing campaigns.
- Affiliate Networks that share customer information for processing commissions.
- External Analytics Providers to track and improve our website performance.
15. Automated Decision-Making & Profiling
We may use automated systems for personalized recommendations, targeted advertising, fraud prevention, and other processes. You have the right to opt-out of such profiling and request that decisions are made by human intervention. To opt-out, contact us at support@gmail.com.
16. Industry Regulatory Disclosure Requirements
In compliance with industry regulations, including those in the UAE, Saudi Arabia, and other Gulf countries, we disclose the necessary data handling policies and take all necessary steps to ensure data protection in line with local laws.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the revised policy will apply to data collected after the effective date.
Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:
WhatsApp: +91 980013631
Email: support@gmail.com